receptionist position
(PERMANENT PART-TIME)
Person Centred Psychology & Allied Health is an established and thriving practice located in leafy South Melbourne comprising of Psychologists and a Dietitian. We are a supportive and welcoming team who work with a range of clients across the lifespan.
As our practice grows, we are seeking a superstar receptionist to join us in a permanent part time position. This role will be for 2 evening shifts per week and Saturday mornings (approximately 18-20 hours per fortnight).
About the role:
Greeting and welcoming clients
Attending to and directing phone and email enquiries
Calendar management including scheduling and confirming appointments for clients, maintaining accurate appointment schedules and allocating clients from the waitlist
Processing payments, securely storing payment details and lodging claims to Medicare
Assisting and communicating with clinicians and clients alike
Responding to client enquiries and providing general information about the practice and it’s services.
File management and miscellaneous administration tasks
Maintaining a clean and organized practice space
About you:
Reception/administration experience necessary; experience with reception/administration in health services and passion for support mental health is ideal.
Oodles of integrity, takes pride in the great job you are doing and are passionate about providing a positive experience to both clients and colleagues.
Demonstrated initiative, adaptability, and flexibility in a fast-paced environment.
Combination of warmth and competence.
Highly organized, detail-oriented, and efficient in managing administrative tasks.
Proven ability to multitask and manage high-pressure work while maintaining efficiency and accuracy.
Clear and professional written and verbal communication skills.
Thorough understanding of ethical conduct in a health setting eg; maintaining confidentiality.
Effective time management skills with the ability to prioritize tasks.
Self-starter with the ability to work autonomously while also being a collaborative team player.
Ability to manage emotionally challenging situations with empathy and professionalism.
Positive attitude, excellent problem-solving skills, and a willingness to learn and grow in a challenging and rewarding environment.
Enjoys being an integral part of a close-knit team that celebrates occasions and enjoys socializing together, including attending sporting or social events and occasional getaways.
Getting in touch: Please reach out directly by emailing through your CV and a cover letter introducing yourself and letting us know why you think Person Centred Psychology & Allied Health might be for you to Office Manager Alice – contact@pcpsychology.com.au
Applications are considered based on when they arrive, so please don't hesitate if you want to apply.
